Terms of Use
These Terms and Conditions describe the rules that apply when you use Bethard’s online casino and sportsbook services in Canada. They explain our relationship with you as a player, set out user responsibilities, and cover account handling, payments, promotions and dispute processes. By registering and using the platform you agree to follow these terms and any related rules we publish in the account area.
Account responsibilities
Players are responsible for keeping their account details accurate and secure. You must provide your legal name, current address, date of birth and any documentation we request for verification. Do not share your password or account access with others. We reserve the right to suspend or close accounts where fraud, multiple accounts, bonus abuse or other breaches are suspected.
Verification and security
We may require identity, address and payment verification before allowing withdrawals or in line with anti-money laundering checks. Verification documents should be genuine and readable. While we aim to process checks quickly, additional review may delay withdrawals until the required checks are complete.
Eligibility requirements
To use Bethard you must meet the legal gambling age in your province or territory and be legally permitted to gamble in Canada. Only one account is permitted per person, household, IP address or device unless we explicitly approve otherwise. Residents of jurisdictions restricted by our terms may not be able to register or place bets.
Acceptable platform use
Use the site for lawful, personal gambling only. Manipulating games, colluding with other users, attempting to interfere with site operations or using automated betting software is prohibited. We may limit, suspend or close accounts that breach acceptable use rules and will handle funds in line with our internal procedures where abuse is found.
General bonus and promotion rules
Bonuses and promotions are subject to separate promotional terms which form part of these Terms and Conditions. All offers must be claimed and used according to their published rules. Some payment methods may be excluded from promotions. Winnings from bonuses may be subject to wagering or other conditions set out on the promotions page.
Deposits and withdrawals
Available payment methods and currencies are shown in the cashier. Minimum deposit amounts typically start from CA$10, and processing times vary by method. Withdrawals are subject to identity verification and standard anti-fraud checks; e-wallets are usually fastest while card and bank transfers may take longer. We do not guarantee immediate payouts and reserves the right to delay or refuse transactions where checks are outstanding or suspicious activity is detected.
Dispute resolution
If you have a dispute with us please contact support so we can resolve it. If we cannot reach agreement, you may escalate the matter according to the complaints procedure available in your account. Where applicable, independent external resolution options may also be described in the account area.
Updates to Terms and Conditions
We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where appropriate, notified to registered players. Continued use of your account after changes are posted constitutes acceptance of the revised terms, so please review updates regularly.